Table of Contents

• Hiring Cycle
• Recruitment Plan
• Job Descriptions
  • Discrimination
  • Determining Essential Functions
  • Basic Job Description Outline
• Job Applications
  • Supplemental Questions
  • Pre-employment Inquires
  • Let Applications and Job Descriptions Help
  • Job Application Inquiries
  • Hiring Checklist
  • Generic Job Application
• Job Interviews
  • Guidelines for Interviewing
  • The Interview
  • Caution
  • Behavioral Interviewing
    • Interview Planning and Probing
    • Sample Evaluation Form
  • The Employment Interview Do's and Don’ts
  • Applicant Screening
  • Sample Turndown Letter #1
  • Sample Turndown Letter #2
• Checking References
  • Background Investigations
  • Tips on Providing References
  • Tips on Checking References
  • Telephone Reference Check Form