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Unemployment Insurance Information File Your Unemployment Insurance Claim Online

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Unemployment Insurance Information & Links

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With the large increase in the numbers of workers now unemployed, getting through to the Montana Unemployment Telephone Centers can be a challenge. Rest assured that the Montana Unemployment Insurance Claims Centers and Staff are anxious to assist you with filing your claim for benefits, answering questions and helping with any problems that may arise. Here are some helpful tips and contact information to make the process easier for you.

Please try the following options for best results.

Option 1. File your unemployment claim or access your previous claim information Online.
                This is the quickest and most preferred method.

Option 2. If you have tried filing your Unemployment Claim ONLINE without success, please try calling                  one of the Montana Unemployment Telephone Centers to speak with a representative.

Option 3. If you have been unsuccessful with both options above, please do one of the following:

  • your FULL Name, a telephone number where you can be reached, and a best time to reach you. A Montana Unemployment Insurance Customer Service Representative will call you at the time you specify. Please ensure you are available to answer the call when it occurs. Please note that you may not receive addtional attempts to reach you if you miss the call due to the large number of claims being processed and managed.

  • Call Livingston Job Service at (406) 222-0520 and provide us with your FULL Name, a telephone number where you can be reached, and a best time for you to receive a call back from an Unemployment Insurance Customer Service Representative.

To help you better understand the Unemployment Insurance filing process,

download our step-by-step instruction checklist.
Click Here   (PDF Format 98K)



Resources & Quick Links



Unemployment Insurance Contact Information

Helena Telephone Center   Billings Telephone Center
Phone:(406) 444-2545   Phone: (406) 247-1000
Fax: (406) 444-2699   Fax: (406) 444-2699
File Your Bi-Weekly Claims Online

TDD for persons with hearing impairment: (406) 444-0532

Unemployment Insurance Division
Montana Department of Labor and Industry
P.O. Box 8020
Helena MT 59604-8020
(406) 444-3783
  • regarding Unemployment Insurance