Core Values
Ethics in the Workplace
- We believe in trust, mutual support, honesty, and respect for others.
- The Division does not tolerate mean-spirited behavior.
Individual Responsibility
- We take responsibility for our performance, attitude, professionalism, and communication.
- We work effectively and productively in teams and partnerships and take responsibility for our role in developing and maintaining healthy relationships with business partners.
- We seek out training, tools and information to do our job.
- We look for ways to improve customer satisfaction.
- We accept responsibility and accountability before we act.
Customer Focus
- We make all decisions based on what is best for our customer (both internal and external) within legal parameters of the laws and regulations.
- We invite customer input and participation to better identify their needs.
Continuous Improvement
- We continually question the "why" and "how" of performing our job duties.
- We include all stakeholders that may be affected by any change or improvement we are considering.
- We use data and a structured method, when appropriate, to make decisions.
Individual Growth
- We freely share knowledge and opportunities for development.
- We commit resources for staff development.
- We recognize individual strengths and value how they contribute to the whole.
- We look creatively at solutions to enhance staff performance at all levels.
