Workforce Services Division

The Workforce Services Division motto of ‘Superior Service for a Working Montana,’ coupled with our main focus of Continuous Improvement for Increased Customer Satisfaction, allows us the ability to continually develop and maintain a high quality workforce system that provides a prepared workforce and supports and enhances the economic health of Montana’s business communities.

Goals and Objectives:

Job Service Operations Bureau
Research and Analysis Bureau
Statewide Workforce Programs and Oversight Bureau

JOB SERVICE OPERATIONS BUREAU

Goal #1: Develop and maintain a high quality workforce system for Montana that supports and enhances the economic health of the business community and provides a prepared workforce.
- Entered Employment
- Retention
- Earnings Increase
Goal #2: Establish the Incumbent Worker Training Pilot Program.
- Wage Gain of Employee(s)
- Employment and Retention of Employee(s)
- Success of the Business

RESEARCH AND ANALYSIS BUREAU

Goal #1: Maintain high quality labor market and career information.
- Meet and exceed BLS deliverables 100% of the time
- Provide error free information
- Increase access and usability of ourfactsyourfuture.org
- Maintain unlimited access to the Montana Career Information System through the MCIS portal

STATEWIDE WORKFORCE PROGRAMS AND OVERSIGHT BUREAU

Goal #1: Increase registrations and usage of the Montana Apprenticeship and Training Program.
- Provide recognized apprenticeship registration for Montana employers and apprentices in the skilled crafts and trades occupations on a statewide basis.
  - - Increase program apprentice completions
  - - Reduce program apprentice cancellations
  - - Increase new employer registrations
  - - Increase new occupational registrations
  - - Maintain high level of Customer service
  - - Increase the promotion of the Montana Apprenticeship System
Goal #2: Prepare students, grades 9-12, for meaningful career-oriented jobs through the Jobs for Montana’s Graduates program.

Provide classroom instruction and work-base learning opportunities
Achieve a senior graduation rate of 90%
Achieve a senior positive outcome rate of 80%
Achieve a senior full-time placement rate (job & post secondary) of 80%
Achieve a non-senior return to school rate of 70%

Workforce Services Division Accomplishments

Workforce Services Division Website: http://wsd.dli.mt.gov

Last Updated March 6, 2008